Question 1

How long does the end of lease cleaning usually take?

Accepted Answer

Time depends on the number of various factors such as dirtiness of house, number of bedrooms and bathrooms in the property, any additional cleaning items required for the cleaning. 1 bedroom property takes around 4 to 6 hours, 2 bedrooms property takes 5 to 7 hours, 3 bedrooms property takes around 8 hours and 4 bedrooms take more than 8 hours. We always recommend to having 2 cleaners at the same time to finish the job quicker with attention to detailed.

Question 2

How much does end of lease cleaning cost?

Accepted Answer

End of lease cleaning cost also depends on the type of service that you are looking after. Our end of lease cleaning starts from $149 inclusive GST. That includes everything inside of the house from top to bottom. We don't up-sell the price by making silly excuses. Our main goal is to satisfy customer needs and giving them bond back cleaning service.

Question 3

Do windows include from outside?

Accepted Answer

We charge extra for outside windows. Cost depends on the number of windows you have. We can give you a reasonable price and great deal with outside windows.

Question 4

My agent/landlord still has some issues with the condition of the flat after the service. How do I get in touch with the cleaners?

Accepted Answer

We send a message once we clean your apartment/house with 7 DAYS BOND BACK cleaning guarantee. You can directly contact them or send us an email with the agent property inspection mail so we can organise re-clean for you at the earliest convenience.

Question 5

How many cleaners will be send to my property?

Accepted Answer

We always send 2 cleaners in a team to clean your property quicker. All cleaners are highly experienced.

Question 6

Is it OK if I leave the key with someone or somewhere in a safe place for the cleaners to get in the property, as I will not be at home during the service?

Accepted Answer

Yes, that's absolutely fine. You just need to let us know where you left the key and we'll collect it and clean the property. Also, we will place at the same place when we finish the cleaning.

Question 7

Do you provide bond back cleaning invoice?

Accepted Answer

We provide a proper printed invoice with 7 DAYS BOND BACK cleaning guarantee. Also, we have written our ABN/ACN number written on it so you don't need to worry about anything. If agent isn't happy with the cleaning then we will come back and clean it for you without any cost.

Melbourne End Of Lease Clean

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